The challenge
For a high-growth FinTech, security certifications are not a nice-to-have. Enterprise customers and investors expect ISO 27001 and SOC 2 as table stakes, and every month without them slows deals down. Pactio needed both, quickly, without derailing the product roadmap or burying a small team in bureaucracy.
What we did
A dedicated vCISO took ownership of the compliance programme end to end: scoping the information security management system, prioritising the controls that genuinely reduce risk rather than just satisfy auditors, and driving the evidence gathering week by week. Because the same person owned both frameworks, overlapping requirements were done once, not twice.
The outcome
Pactio achieved ISO 27001 and SOC 2 within seven months. Just as importantly, the controls implemented along the way measurably reduced the company’s overall cyber risk, so the certificates reflect genuine security rather than paperwork.
